HR Chatbot - Pitangent

Initial
Requirements

The initial goal of the client is to develop an AI-based HR chatbot for the company's internal portal. The chatbot should be capable of effectively answering employee queries. It should provide prompt and accurate responses to various HR-related inquiries, enhancing overall employee experience and reducing the burden on HR personnel. The chatbot should be user-friendly, adaptable, and capable of handling confidential information securely. Integration with the internal portal is essential for seamless accessibility and interaction.

Obstacles We
Overcame

During the development of the HR chatbot, our Data analytics experts faced challenges such as accurately capturing the diverse range of employee queries, training the LSTM neural network to understand the intent and provide appropriate responses, ensuring secure handling of confidential information, and seamlessly integrating the chatbot into the company's internal portal for smooth user accessibility and interaction.

A dataset containing expected questions, their intent, and the answers were created.1

The model (LSTM neural network) was trained using the dataset. Words were embedded before training. 2

Post-testing, the model was deployed as a retrieval-based chatbot along with a front end integrated with the company’s internal portal.3

The technology
used

Final Result

The final product is an intelligent retrieval-based chatbot powered by an LSTM neural network. We created a comprehensive dataset of questions, intents, and answers, which was used to train the model. With word embedding techniques, the model was trained to provide accurate responses. The chatbot was seamlessly integrated into the company's internal portal, enabling efficient and user-friendly interactions with users.

Our clients simply love
our work

"Even though they work remotely, communication is almost in real-time."

Uli Ebensperger

Founder, Ziggma

"Great quality deliverable with respect to timeline and business scope. Great Team to work with in general. Definitely can recommend to anyone who is looking for Hi-Fi UX Mockups. Thank you!"

Ben Koussa

Founder

"From the very first call they were the only agency that has shown real interest and trying to understand the reason behind why I ask for what I ask for. They were customer oriented all the time and delivered on demand, while proposing improvements wherever possible. Very great cooperation! They have prepared my SaaS documents they will most likely be the partner to develop it in the end!"

Marco Koehler

Co-Founder

"If I sent them an email, I would get an immediate response and not have to wait a week."

Alexander Taubenkorb

CEO, Wopio

"They don’t treat you like an everyday client. You feel like you’re really important."

Hajj Womack

CEO, TeachersInTouch

"I am so happy I took a risk and hired them."

Jeffery N. Tejcek

Communication Director, Virtual EMDR

"Know high of the highest level and maximum availability. Highly recommended."

Daniele Nardin

Co-Founder

"The quality of work was great, but they went way past schedule (could be due to Corona, who knows). I will be working with them again, though. I would recommend them for any project."

Justin Butler

CEO